Contact eChart

Talk with the right team

Product evaluation, implementation questions, customer support, privacy and security enquiries all have a clear path.

Sales & Demonstrations

Discuss your organisation, workflows, deployment preferences and evaluation process.

support@echart.com.au

Request a tailored demo

Customer Support

For existing customers needing product or account assistance. Use your agreed urgent-support process for critical incidents.

support@echart.com.au

Privacy Enquiries

Ask about personal information handled by eChart. Contact your healthcare provider directly for access to a patient record.

Send a privacy enquiry
Read our Privacy Policy

Security Enquiries

Request due-diligence information or privately report a suspected vulnerability. Do not include patient information, credentials or exploit data in an initial unencrypted email.

Send a security enquiry
Security & Compliance

Send us a message

Use this form for general enquiries, demonstrations, support requests or anything else. We’ll route your message to the right team and respond within 1 business day.

Contact request could not be sent. Please try again.

Your contact request has been received. We will be in touch shortly

First Name

Last Name

Company name:

Email address:

Phone Number:

Protect patient privacy: do not send patient names, identifiers, clinical records, passwords or access tokens through a general website enquiry. Existing customers should use their approved secure support channel.